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Corporate Account Manager/Account Director (Senior Associate)

The Team

We are a team of around 50 corporate communications specialists who have a positive impact on the reputation of individuals, business and brands by earning our way into cultural consciousness through purpose-focussed communications that drives meaningful conversations with a range of stakeholders including customers, consumers, partners, activists, policy makers and current & future employees. Our success comes from knowing what our audiences care about, building robust narratives that elevate and differentiate our clients POV and going beyond what is expected. With connectivity at our heart, we match the right people with the right narrative, bringing together clients, partners and friends to amplify our communications and add credibility. ​

We create programmes that drive all our audiences to engage with our clients, we build and protect reputations, shift perception, grow awareness, build relationships and change behaviour. Ultimately our aim is to shift the perception of our clients’ target audiences in a meaningful, relevant and impactful way.​ We build, protect & repair reputations for clients at both a global and local level.

The Role

We are seeking an experienced Senior Associate (Account Manager to Account Director) to lead on external corporate and sustainability communications across a range of clients in a number of sectors including retail, FMCG, professional services, utilities and healthcare.

Working with global businesses the ideal candidate will work with the Associate Director & Business Director to deliver exceptional campaigns, manage and nurture junior members of the team, retain and grow their client base and manage agency resource on an ongoing basis.

The candidate will manage client relationships and ensure the best performance is achieved for both client and freuds. Reputation management, media skills and providing ongoing strategic communications advice to clients will be integral to the role.

Key Responsibilities

  • Managing client relationships for some of our leading large household brands.
  • Providing immediate communications support for senior clients on developing reputational issues, including out of hours assistance as the primary client contact
  • Securing the confidence of colleagues as a senior communications advisor on a wide range of corporate communications issues and disciplines
  • Driving corporate reputation strategies to help both major global businesses and challenger brands tell their stories in an impactful way
  • Execute strategic and creative projects showing excellent problem-solving skills and the ability to be innovative in their approach
  • Handling day-to-day issues for a portfolio of major clients, including front line media relations
  • Developing corporate positioning, messaging and narrative frameworks
  • Developing creative corporate communications strategies and campaigns for diverse clients and issues and ensuring their successful delivery
  • Participating in, and leading, new business development, including originating leads and managing pitch meetings, presentations and proposals
  • Contributing strategy and solutions to new business efforts and proactively introducing new ideas to improve our offering
  • Proactively building internal and external networks with colleagues, opinion leaders, journalists, professional associations, online influencers and other relevant third parties
  • Managing and mentoring junior team members, including responsibility for their evaluation and professional development

Skills, Knowledge and Expertise

  • Substantial experience gained in an agency environment or through leading a busy in-house team at the sharp end of issues management
  • Direct and demonstrable experience dealing with high-profile global corporate clients
  • Seasoned and confident client handler with experience of advising at senior levels
  • Established media relations practitioner with a network of contacts across trade, general interest, national and global media preferred but not mandatory
  • Excellent verbal communication skills, and the ability to influence clients and colleagues in person and virtually
  • Best in class written skills including press releases, opinion articles, blog posts and social media copy
  • Excellent time management and project management skills, and the ability to work in a fast-paced, high pressure environment, managing your own work and that of others
  • Experience in a team management role leading people and account programmes, and a track record in industry leading corporate campaigns
  • Enthusiasm and a ‘can-do’, proactive attitude
  • Ability to interact with and gain the trust of senior clients and colleagues.

To Apply