By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Senior Associate global comms - Account Manager

Formerly known as Freuds Health and Behaviour Change Team – Freuds+ is a new and distinct offering from the Freuds Group, with a renewed and determined commitment to drive positive, meaningful social impact through Behaviour Change.

Our heartland is in earned media because we know that when campaigns earn their way into people’s lives, they travel further and create more meaningful impact. But we also know how to supercharge a campaign through targeted paid media – and we are experts at marrying the two. Crucial to our work is our deep understanding that the choices individuals make each day are influenced by a complex ecosystem of economic, practical, social and – importantly – cultural incentives and barriers.

Based on data, insights and decades of experience, we know the secret to changing perceptions lies in delivering major cultural ‘moments’ to reshape the cultural landscape and shift the dial.

Freuds+ works with some of the most exciting, rewarding, and impactful behaviour change campaigns across the public, private and charity sectors.  Whether we're encouraging more women to take up cervical screening, supporting survivors of domestic abuse, activating global networks to drive vaccine uptake, or empowering men to look after their mental health – Freuds+ works with government departments, international organisations, charities and global businesses to drive positive change.

The Team

The Role

We are looking for an experienced Senior Associate (Account Manager) to join the Freuds+ team to work across our global health portfolio, with clients spanning the public, private and third sector. The ideal candidate will have a keen interest and experience of working in global health, and across areas including international media relations, visible leadership and the development and delivery of communications strategies. You will have an in-depth understanding of the global media landscape and a strong network of media contacts/relationships. You will also have best-in-class client and account handling skills to deliver excellent results in a fast-paced environment, and help manage more junior team members to upskill and develop.

Key Responsibilities

  • Proactively grow client relationships by developing close working relationships with client teams and managing regular contact with them, both face-to-face and through teleconferences and emails;
  • Exceptional account management skills, enabling you to juggle multiple workstreams whilst ensuring all are delivered on time and account teams are clear on roles and responsibilities
  • Work closely with your account team to ensure they are delivering high-quality work for the client and are developing their own knowledge base and skills
  • Helping develop action plans, assigning tasks to the team and otherwise implementing the client program; input into all work carried out and submitted to clients to ensure it is of the highest possible standard
  • Manage the drafting of communications materials such as press releases, spokesperson and stakeholder briefing documents, reference packs and tracking/managing client approvals
  • Demonstrate passion and motivation to ensure best in class results for your clients, trouble-shooting problems and providing practical and sensible solutions
  • Act as a source of comprehensive knowledge and understanding about your client organisations and their associated market sectors and industries for the delivery of strategic communications counsel – in particular government and healthcare communications and policy
  • Able to apply knowledge and independent analysis to support the development of sophisticated, insight-based media strategies, as well as regularly managing and contributing to global media outreach, ensuring all coverage opportunities have been explored
  • Regularly support new business activities, including contributing to proposals and pitches, and attending networking and industry events
  • Demonstrate a track record in delivering innovative and creative client solutions and ensure that creativity is built into all client activity. Ideally, this will also include demonstrable experience in collaborating with creative suppliers or in-house teams (i.e. video production, design, experiential etc), and shepherding creative deliverables from development through to launch
  • Experience in development and coordination of multi-channel campaign evaluations, with understanding of how to develop and apply tailored measurement frameworks to different types of campaigns

Skills, Knowledge and Expertise

To Apply