Careers

This role sits within Freuds' Social & Influence team – an award-winning specialist social media unit within Freud Communications. At Freuds, we combine the art of influence with the speed of social. We are looking for a senior leader who can bring together creative thinking, client service excellence, operational integration and commercial acumen to help shape the next chapter of our social offering.

The team exists to service clients across the agency through social strategy, campaign development, content planning, channel management, paid media, influencer marketing and creative activation. We partner with our earned teamsacross consumer, corporate, purpose-led, government and B2B briefs, helping brands and organisations navigate an increasingly social-first communications landscape.

As Associate Director, Client Services Lead, you will be the most senior client services specialist within the social team, acting as the operational and commercial engine behind some of the agency's largest and most strategically important accounts.

Reporting into the Head of Social, you will oversee a portfolio of high-profile retained and project-based clients including McDonald's, Prosus, You Can Adopt, government departments (DCMS and DHSC) and other ad hoc consumer briefs, while helping shape the future direction of the social team.  

This is a role for an experienced social specialist who combines outstanding client leadership with strong creative instincts. You will bring a consumer-first mindset to every brief, helping clients create campaigns, content and social experiences that cut through culture, influence behaviour and deliver measurable business outcomes.

You will be equally comfortable leading senior client relationships, navigating complex stakeholder environments, managing large integrated teams and helping transform ambitious ideas into executable programmes of work.

The successful candidate will be viewed internally and externally as a trusted senior adviser, able to bring clarity to complexity, elevate creative thinking and drive exceptional standards of account leadership.

Client Leadership

• Lead senior client relationships and provide strategic social counsel.
• Drive growth, innovation and reputation-building opportunities.

Strategy & Creativity

• Develop integrated social strategies and impactful campaigns.
• Lead culturally relevant, socially-led creative work.

Account Leadership

• Oversee complex accounts, budgets, resourcing and delivery.
• Ensure high-quality work delivered on time and budget.

Agency Collaboration

• Champion social thinking across integrated teams.
• Embed social expertise into wider communications planning.

Commercial Growth

• Grow existing accounts and support new business pitches.
• Maintain strong commercial and financial performance.

Team Leadership

• Lead, mentor and develop the social team.
• Foster a collaborative, high-performing culture.
• Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability of persevere.

Industry Expertise

• Stay ahead of platform, creator and technology trends.
• Help shape and evolve Freuds’ social offering.

Essential

• Extensive social media experience, ideally at Head of Social level.
• Proven agency experience leading major client relationships.
• Strong expertise in social strategy, content and campaign development.
• Experience managing complex accounts, stakeholders and budgets.
• Excellent communication, leadership and team development skills.
• Able to thrive in a fast-paced consultancy environment.

Desirable

• Government, public sector or behaviour change campaign experience.
• International brand and stakeholder management experience.
• Knowledge of earned, owned and paid social.
• Strong industry network and profile.

Housed within Knowledge the finance team is a patient, nurturing bunch, with 15 team members in total running the finances of the 20+ group companies that make up Freuds Group. There’s a lot of experience and knowledge on the team, which is tapped into frequently working in such a fast-paced environment.

We are looking for a skilled and detail-oriented individual who will be fully across the Sales function: raising invoices, maintaining the sales ledger and business partnering with directors and partners across the company providing support through all elements of sales, chasing on unpaid client invoices and supporting the wider finance team.

• Raising sales invoices accurately and timely in line with client contractual agreements
• Managing aged debtors with follow ups and reporting
• Assisting in debtor reporting across clients to relevant Partners and Directors
• Supporting the commercial team in managing accrued and deferred income ensuring that Purchase Orders and billing instructions are chased in a timely manner
• Ensuring that all projects are reconciled to Paprika (accounting software) highlighting budget overages and underspends in a timely manner
• WIP management
• Preparation of Working Capital reports for the Board Pack with detailed notes against overdue items
• Responding to agency queries regarding client finances
• Assisting with management accounts at month end
• Maintain accurate Treasury records and report on daily movements
• Business partnering with key members of the Senior leadership team providing financial support across several key clients
• Audit support as required
• Assisting with monitoring and managing the finance inbox regarding sales ledger emails, ensuring timely action and proper filing
• Training the wider agency on commercial awareness and empowering budget keepers to be able to view projects on a real time basis within Paprika
• Assist in posting daily receipts to the sales ledger onto Paprika accounting software
• New client setup
• New job codes setup

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Essential requirements:

• 1 year previous accounting experience including sales ledger activities (WIP management, invoicing, accrued & deferred income)
• Confident communicator
• Proactive
• Solid foundational accounting and finance knowledge
• Strong numerical accuracy and attention to detail
• Ability to work to deadlines in a fast-paced environment
• Proficient in Microsoft Excel (VLOOKUP, SUMIF)
• Confident working independently and as part of a team with excellent organisational skills

Desirable requirements:

• Previous use of Paprika  
• Studying towards their ACCA/CIMA qualifications
• Previous experience in an agency (PR, Advertising, Marketing)

We are a team of strategic communications experts and publicists working across the specialist area of Film & Entertainment while also offering support to a variety of clients across the Freuds Group. We offer unrivalled connectivity, experiences, and opportunities. From red carpet premieres to film and TV campaigns, Freuds is the place where culture and entertainment collide. We pride ourselves in delivering impactful campaigns that drive the cultural conversation.

We are looking for an AE level candidate who will have already gained experience working full time in an entertainment focussed PR role. We are seeking an Associate (AE) who will be involved in a range of TV & film publicity campaigns, as well as live events. Avengers: Doomsday / Hunger Games: Sunrise on the Reaping / The Death of Robin Hood / The Grand Tour / Clarkson’s Farm.

You’ll be thorough and detailed in your approach to tasks in hand and take pride in delivering excellent work. You are hungry for responsibility, new challenges, and the opportunity to work on some of the biggest campaigns & events in entertainment.

• Build a strong understanding of clients, their sectors, competitors, audiences and the cultural context they operate in, proactively sharing relevant insights with the team.
• Support day-to-day client management by keeping notes, actions, deadlines, trackers and follow-ups accurate, timely and up to date.
• Draft clear, thoughtful and well-checked written materials, including client updates, reports, briefs, research, deck content and first-draft press materials.
• Develop knowledge of relevant channels, partners and discipline-specific ways of working, using this understanding to contribute confidently to client work.
• Help integrated teams work smoothly by keeping information clear, current and shared with the right people across workstreams and disciplines.
• Keep projects moving by managing assigned tasks, monitoring deadlines, closing the loop on actions and flagging risks or capacity pressures early.
• Communicate clearly and professionally with colleagues and clients, adapting tone and detail to suit the audience and escalating with the right context when needed.
• Contribute positively to team culture by collaborating generously, supporting interns or new joiners where appropriate and demonstrating Freuds’ belonging behaviours.
• Support measurement and reporting by checking data carefully, compiling accurate reports and beginning to identify simple patterns, insights and watchouts.
• Build commercial awareness by logging time accurately, supporting supplier and finance administration and understanding how time, costs and expenses affect delivery.
• Use AI and workflow tools thoughtfully to support research, drafting, reporting and project management, while applying human judgement, accuracy and transparency at all times.
• Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability of persevere. In addition, you will take an active role in our belonging values – collaborating to achieve common goals, connection with one another in an authentic way, sharing our perspectives and embracing others, and actively supporting each other and our experiences.

We are seeking an experienced SAD with a corporate background and specialism in issues and crisis communications. Alongside others, the person will be directly handling high level issues and crises across our broad range of clients and in a number of sectors, in addition to wider corporate reputation management work.  The role will include working with companies and individuals on communications positioning and framing corporate narratives, defining issues management strategies and leading on media relations.  

Reporting into the Business Partner you will use a combination of traditional, technology & data and investigative driven techniques, to help lead our day-to-day crisis activity working with global businesses, business leaders, FMCG brands and individuals on crisis and issues preparation, media management, and providing overarching senior counsel on a 24/7 basis. The ideal candidate will ideally be able to demonstrate expertise in leveraging technology for real-time communication, data analysis, and strategic messaging in highly sensitive and pressured scenarios.

• Helping to cover  a 24/7 crisis offering working into the Business Partner / lead
• Providing immediate communications support for senior clients on developing reputational issues, including out of hours assistance as the primary client contact
• Securing the confidence of colleagues as a senior communications advisor on a wide range of corporate communications issues and disciplines
• Develop our use of technology platforms to horizon scan, understand temperament and support decision making
• Stress testing client crisis strategies through issues workshops and crisis simulations
• Developing corporate positioning, messaging and narrative frameworks to address crisis situations
• Driving corporate reputation strategies to help both major global businesses and challenger brands tell their stories in an impactful way
• Developing creative corporate communications strategies and campaigns for diverse clients and issues and ensuring their successful delivery
• Participating in, and leading, new business development, including originating leads and managing pitch meetings, presentations and proposals
• Contributing strategy and solutions to new business efforts and proactively introducing new ideas to improve our offering
• Proactively building internal and external networks with colleagues, opinion leaders, journalists, professional associations, online influencers and other relevant third parties
• Line managing and mentoring junior team members, including responsibility for their evaluation and professional development
• Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability to persevere. In addition, you will take an active role in our belonging values – collaborating to achieve common goals, connecting with one another in an authentic way, sharing our perspectives and embracing others, and actively supporting each other and our experiences.

• Have substantial experience gained in an agency environment or through leading a busy in-house team at the sharp end of issues management
• Previous exposure working with AI, social media monitoring, and crisis communication platforms
• Direct and demonstrable experience dealing with high-profile issues and crises for global corporate clients or business leaders
• Excellent time management skills, and the ability to work in a fast-paced, high-pressure environment, managing your own work and that of others
• Demonstratable connections across media both traditional and online
• Experience in a senior management role leading people and teams, and a track record in industry leading corporate campaigns
• Excellent written and verbal communication skills, and the ability to influence clients and colleagues
• Enthusiasm and a ‘can-do’, proactive attitude
• Ability to interact with and gain the trust of senior clients and colleagues

We are a team of corporate communications specialists who have a positive impact on the reputation of individuals, business and brands by earning our way into cultural consciousness and having meaningful conversations with a range of stakeholders including customers, consumers, partners, activists, policy makers and current & future employees. Our success comes from knowing what our audiences care about, building robust narratives that elevate and differentiate our clients and going beyond what is expected. With connectivity at our heart, we match the right people with the right narrative, bringing together clients, partners and friends to amplify our communications and add credibility. ​

We create programmes that drive all our audiences to engage with us, we build and protect reputations, shift perception, grow awareness, build relationships and change behaviour. Ultimately our aim is to connect our clients to their target audiences in a meaningful, relevant and impactful way.​​

We build, protect & repair reputations for clients at both a global and local level.

We are seeking an experienced Associate Director with Technology PR experience to help us to expand our credibility in the Technology space. We already have great clients across the tech spectrum with who we are providing corporate communications strategy and activations. We’re looking for an individual who can add value to our counsel in this space and is well-versed in earned media. In addition, we’re keen to meet someone who enjoys new business and is happy to take an active role in pitching.

• Lead day-to-day strategic counsel for technology clients across corporate communications, media relations and stakeholder engagement.
• Develop clear positioning, messaging and narrative platforms that help global tech brands and challengers tell differentiated stories.
• Drive proactive earned media programmes, build senior journalist and influencer relationships, and secure high-impact coverage.
• Advise senior leadership on technological advancements in the AI and innovation space
• Lead client meetings, workshops and integrated campaigns, ensuring strong delivery, team direction and measurable results.
• Play an active role in new business growth through pitch development, proposals, networking and market insight in the technology sector.
• Mentor and develop junior team members, acting as a senior point of guidance internally and for clients.
• Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability of persevere. In addition, you will take an active role in our belonging values – collaborating to achieve common goals, connection with one another in an authentic way, sharing our perspectives and embracing others, and actively supporting each other and our experiences.

We’re seeking an experienced communications professional with a unique blend of newsroom and PR agency expertise. This role provides an opportunity for someone who has built their career in national journalism and later sharpened their expertise in a PR agency providing corporate comms support that includes copywriting.

You will also serve as a trusted advisor to senior clients, offering high‑impact, strategic media and corporate counsel. This is a hands‑on role, partnering closely with senior leaders, where your guidance will play a pivotal role in driving client outcomes and growth

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• Provide media advice to clients across the business
• Take a lead role in the copy that is developed within the business, including opeds and speeches
• Act as a trusted advisor on sensitive issues and high-stakes situations
• Provide senior exec strategic counsel on reactive & proactive comms strategy (including but not limited to media)
• Build strong relationships with media contacts and manage press engagement.

• National newsroom experience: You’ve worked as a journalist for a major outlet and understand how stories are shaped and told.
• PR agency background: You know how to craft narratives, manage clients, and navigate complex reputational challenges.
• Exceptional writing in particular speechwriting and storytelling skills with a sharp news sense
• Calm under pressure, with proven experience in guiding global clients through commercially sensitive media moments
• A natural coach and communicator who can inspire confidence and capability in others.
• Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability of persevere. In addition, you will take an active role in our belonging values – collaborating to achieve common goals, connection with one another in an authentic way, sharing our perspectives and embracing others, and actively supporting each other and our experiences.